SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aureli.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aureli.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Honestly, I was a bit skeptical about using a manual nasal aspirator, but this product changed my mind. It's surprisingly simple to operate and incredibly gentle on my baby's nose. The suction power is just right - strong enough to clear the mucus but gentle enough to not cause any distress. Cleaning it is straightforward, ensuring we can use it hygienically every time. The compact size makes it perfect for travel, and I've found it to be far more effective than traditional bulb syringes. It's a must-have for any parent wanting to provide quick and comfortable relief for their little one.
I've tried several methods to alleviate my baby's nasal congestion, but this nasal aspirator tops them all. It's incredibly efficient, removing mucus in just a few gentle pulls. What really sets it apart is the comfort it offers - it doesn't irritate my baby's delicate nostrils, a common issue with other products. The aspirator is also a breeze to clean, which is a huge plus for me. The design ensures that there's no mess or discomfort, and I can use it with ease anytime, anywhere. It's become an essential part of our daily routine, especially during cold season.
As a first-time mom, dealing with my baby's constant stuffy nose was overwhelming. I stumbled upon this nasal aspirator and it's been a lifesaver. The design is intuitive, making it easy to use even for a novice like me. I love how effectively it clears out all the congestion, ensuring my little one can breathe comfortably again. The ease of cleaning is a bonus, as hygiene is paramount. It's compact, fitting perfectly in our on-the-go diaper bag. The peace of mind this tool brings, knowing I can quickly provide relief to my baby, is invaluable.
I initially used an electric nose sucker, which was alright. However, switching to this manual aspirator was a game-changer. It effectively removed a big booger right away, and rest assured, snot doesn't end up in your mouth.
This nasal aspirator is simple yet efficient. It's easy to use, clean, and doesn't occupy much space. The main challenge is a wriggling baby. Typically, one or two pulls in each nostril are enough to clear all the mucus, proving more effective than a bulb syringe.
As a parent of a toddler, I often use this on my baby to tackle germs. It's a constant in my diaper bag and works wonders.
Initially, the concept of using this tool may seem unpleasant, but it's incredibly effective in clearing baby's nasal passages. The satisfaction of helping your baby breathe clearly outweighs any initial discomfort. Plus, the filter ensures no snot reaches your mouth.
I start with a saline spray in my baby's nose and then use this aspirator. It efficiently removes a lot of mucus in just a few seconds. The filter system prevents any transfer from baby’s nose to mouth, making it hygienic and effective.
I highly recommend this product to all parents, especially first-timers. It's excellent at removing mucus from deep within the nose – a true lifesaver.
This product works excellently on infants, especially because the tube covers the nostril without going too deep. Unlike electric aspirators, you have more control over the suction, though be mindful of the potential to inhale germs.
This aspirator is a worthy investment, especially useful during the newborn stage. Its ingenious design requires immediate cleaning after use to prevent clogging.
This is a must-have for parents, ideal for keeping in various places like the baby’s room, diaper bag, and car. While babies might not like it, it's great for aiding their breathing.
I was hesitant about using this type of aspirator, but after seeing it on a TV show, I gave it a try. It's surprisingly effective, even more so than electronic devices, and my baby tolerates it well.
Every parent should have this handy tool. It's easy to use, gentle on the nose, and a perfect size.
This aspirator is quite effective, suitable for children of various ages. The downside is its durability; parts like the red tip can detach easily. Despite this, it's still a worthwhile purchase.
I was skeptical at first, but this aspirator works great. My baby hardly cries during use, and fears of tasting or smelling mucus are unfounded thanks to the effective filter.
It's easy to use on newborns and really helps with stuffy noses. A must-have item for parents.
This is the best tool for removing boogers from your baby's nose.
After seeing recommendations on social media, I tried this aspirator, and it provided instant relief for my baby. A must-have for every parent.
The aspirator worked very well for my daughter.
With our second child, we immediately chose this aspirator. It's great for removing fine mucus and helps the baby breathe better.
This product is fantastic and a must-have for parents.
This product is excellent for clearing a baby’s nose quickly. It's easy to clean, and the replaceable filters are a plus. I recommend having extra filters on hand.
This aspirator was a lifesaver for my newborn's stuffy nose. Though the parts may sometimes detach, its effectiveness outweighs this minor inconvenience.
Make sure to reassemble the aspirator properly by ensuring the blue plastic tube clicks into place.
This aspirator works better than traditional bulb syringes.
Essential for parents, especially during illness seasons. Indispensable in our household.
Despite its unusual method, this aspirator is quick and effective, causing less distress to my baby.
It's easy to clean and performs its job well.
Extremely helpful for clearing little ones' noses.
This tool is great for removing boogers from my baby’s nose.
Far superior to bulb syringes, this aspirator is the best for clearing nasal passages.
I initially registered for this aspirator as a precaution, but it became essential for my baby who frequently had milk come out of her nose. It's more effective and easier to use than the bulb syringe provided by the hospital.
I firmly believe that every parent should have this product. Don’t hesitate to get it.
After struggling with a syringe bulb, I switched to this aspirator and it worked wonders. I'm not going back to the bulb.
This is an excellent tool for baby boogers. For best results, don't cover the entire nostril, and consider having a second tool for stubborn mucus.
A great gift for baby showers.
The product matches its description perfectly, complete with filters and well-packed.
This has been a lifesaver for my children when they're sick. An absolute necessity.
I've used this once and it effectively removed a lot of mucus. The nozzle is safe and doesn't go too deep, and the suction is excellent.
This product won't disappoint if you're considering it for your child.
It's efficient and easy to clean, with a few simple parts and extra filters included.
Just received this and it's already proven better than suction balls or battery-powered devices. Highly recommended for parents.
Despite initial reservations about how it works, this aspirator proved to be highly effective and worth trying.
I always recommend this to new parents. It may seem unpleasant, but it's extremely effective and hygienic thanks to the filter and tube.
A simple yet wonderful product for parents.
I've been using this since my first child and continue to find it easy to use and clean.
A must-have for babies, far more effective than traditional hand-operated suction balls.
This aspirator is the most effective way to clean an infant's nose, a necessity in our home.