SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aureli.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aureli.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I liked it a lot, it fulfills its function, it arrived in perfect condition and aesthetically it is very beautiful
Came with the wrapper well crumpled and with the cover of the case broken and scratched.
It comes with a file for every age to adults, even one for polishing the nail.
I like it
Is the same as in the photo and very good quality
The product is perfect. Need 2 AA batteries which are not included. Brings head for babies, children, adults, review, finished…. I haven't tried it yet, but it looks great.
Love this product
Everything arrived well… without problems! I still don't try them but I hope everything is okay
I love it, it is super delicate my baby is not born yet so I don't know how much I cut
A super functional purchase very very good easy to use Very satisfied
Excellent product quality, Works perfectly, already use it and its speeds are perfect, very functional instead of nail clippers, this one does not hurt my baby
Perfect as the announcement! But it is very weak, probably only serve for a baby's nail. I haven't tested yet.
I recently got this nail trimmer set for my six-month-old, and it's honestly been a stress-reliever. As a first-time mom, the thought of clipping those tiny nails was nerve-wracking. This electric trimmer is gentle yet efficient, making the whole process worry-free. What I love most is how my baby stays calm throughout, even showing curiosity towards the device. The various attachments are a bonus, catering to different stages of growth. It's compact, easy to handle, and the battery life is impressive. I'm already planning to buy it as a gift for my friend who's expecting. This is one baby care item I wish I'd discovered sooner!
After the birth of my third child, I remembered the challenge of clipping tiny baby fingernails and decided to try this product. It comes with a variety of attachments suitable for different ages, which my toddlers and newborn all find comfortable. The gentleness and effectiveness impressed me from the start, even putting my newborn to sleep during use. The only improvement I'd suggest is adding attachment instructions on the case or product for easy reference.
I've previously struggled with both manual files and regular clippers for my baby's nails, finding them inadequate or risky. After an unfortunate incident with clippers, I felt terrible and switched to this electric file. Initially, I didn't think it was necessary, but now I'm incredibly relieved I made the switch. It's fast, smooth, and my baby is completely at ease during use, a stark contrast to his reaction to the handheld file clippers.
This product is easy to use, especially for trimming the small fingers of a preemie. It offers comfortable and safe nail care.
I've been using this product for a year now, starting with my newborn and continuing as they've grown. It's been a great, reliable product for weekly use.
I was pleasantly surprised by how well my daughter tolerated this product. It works significantly better than traditional fingernail clippers, and there's no risk of injury like with baby clippers, which I've found ineffective.
Having tried various files and clippers for infants and newborns, I recommend this product to all new parents. While it includes files for adults, which I don't use, the extra files for babies are much safer and more effective than traditional clippers.
Six weeks ago, when our son was born, we were anxious about trimming his nails due to many alarming stories. To avoid any risk, we got this product, and it's been a relief. It's user-friendly and reassuring. We particularly appreciate the clearly labeled different heads, ensuring its usefulness as our son grows.
I was too fearful to use baby clippers on my 3 to 4-week-old child, worried about accidentally cutting her. This nail grinder proved to be a flawless solution, especially while she slept. The process was quick and didn't disturb her at all. The light on the tip is a helpful feature. As a first-time mom, I would highly recommend this to others and plan to gift it in the future.
I find this product helpful for my soft nails, which are too delicate for regular emery boards. It files nails gently without causing damage. The only downside is the ineffective light due to the positioning of the disc.
This nail file is a lifesaver for my newborn’s nails. Traditional clippers always scared me, but this machine is easy, safe, and comes with a built-in light and extra attachments. It’s an ideal baby shower gift, and I highly recommend it.
I've been using this since my daughter was a newborn, and now she's nearly three. As a first-time mom, I highly recommend it for its safety features, especially the built-in light. I've witnessed painful accidents with traditional clippers in my family, and I wish this product had been available to them.
I switched to this trimmer after an accident with baby clippers. It works well on my 3-month-old's nails. However, the light feature is less useful than expected, as the file heads block it.
Before this product, maintaining my baby’s nails was a challenge. Now, it simplifies and speeds up the process, especially since her nails grow quickly.
Trimming a newborn's nails with traditional clippers can be frightening, but this product eliminates that fear. It's user-friendly, quiet, and gentle enough not to disturb a sleeping baby. A stress-free solution for parents.
I highly recommend this product for personal use or as a gift for new moms. Trimming my baby’s nails has become incredibly easy. The variety of age-appropriate options, its lightweight design, and ease of use are great. Plus, my baby sleeps right through it. It’s gentle on the skin, and the quality is amazing for the price.
This baby nail trimmer set has been perfect for safely trimming my baby's nails. I can confidently use it without the fear of cutting her, even if she moves around. The included case is a convenient way to keep everything organized. My only critique is the positioning of the light, which is somewhat obstructed by the file, making it less effective during trimming.
As a new mom, the thought of clipping my baby's nails was daunting, especially after a small accident by dad. Since switching to this product, I wouldn't go back. It's cute, compact, and effective. I find the best approach is to use it while the baby is sleeping on my lap. It's quick, easy, and stress-free.
The sandpaper is perfect I loved, it came well packed and it works very well, with fast delivery.
Great acquisition, I recommend, working perfectly, just the baby is born to test it.
Product equal to the ad, a cuteness, was delivered fast. I'm looking forward to using it!
It was super quick to arrive, came the color I ordered and I loved the quality of the product.
Spectacular
the box arrived cracked, but the device is intact and it seems it works perfectly. I haven't used it yet because I'm still expecting a child, but the product seems quite functional and useful for children.
Great quality and very firm, I tried on my nails first and it did the work very fast and efficiently. If you press it against the finger it stops so super secure
Fast delivery time and arrived in excellent condition, not yet used.
Arrived earlier than expected, it is as is the description, I still do not use it, but it looks good
Great product for my baby
Product as mentioned, the box arrived somewhat damaged but the article in perfect condition, of good quality... I recommend the seller.
Just like in the photo The manicure set works quite well, is not loud, contains nail files for the baby and adults as well as a light so that you can precisely file your nails. I first tried the baby soft file on my nails (little finger) and the filing is very smooth, the disc stops if you press too hard with the nail. Therefore, I consider this safe for the baby. I'm happy with the purchase. Thank you very much.
Seems good, I haven’t used it yet
I love it!! It comes in very good condition and brings file of all the thicknesses, use batteries and I like that
I have not yet used it because it needs batteries, but it is a very suitable product
I haven't tested it even more seems to be very good
100% pleased with the product
This's so beautiful, delivery was super fast.
Beautiful and functional
Made great. Bought this for my 3 daughters, an they enjoy the process!
5 stars to this nifty gadget