SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aureli.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aureli.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This pointer is fantastic! Easy to set up and feels great in the hand, which is helpful during public speaking events. The laser pointer is clear and far-reaching, and the other buttons are easy to find and press.
As someone who uses various clickers regularly, having your own as a spare is always a good idea, and this one works perfectly everywhere I go. The only minor issue is the dongle fit and lack of a carry case.
Used it for a slide-show presentation at a charity event for Marie Curie. Worked flawlessly up to 20m, and the laser pointer was clear despite ambient light. Impressed enough to buy a second one for the venue.
Bought this for my son to use for school presentations. It's worked on all machines we've tried, with the usual next/previous slide, start, and black screen features. Why pay more for something almost identical when this works so well?
I've already used it to deliver hundreds of lessons, and haven't had to change the battery yet. Good range and really easy to use, just plug and play. An ideal piece of equipment.
This is so easy to use and comfortable to hold, especially during long presentations. The laser pointer works great from a good distance, and the blank page feature is perfect for pausing.
Super handy for teaching. I can control everything from the back of the class while keeping everyone's attention upfront. Definitely recommend it.
As someone who does a lot of presentations, this has been a perfect find. It works flawlessly with my MacBook Air 2022, feels comfortable in hand, and is super intuitive to use.
It's incredibly easy to use, fits nicely in your hand, and has already saved me in many meetings and presentations.
If you're looking for a remote presentation pointer, this is the one you should get.
Really good and durable, which is a must in a classroom environment. I'll definitely buy another when needed.
Way better than those cheap plastic ones. Works exactly as it should and it's awesome.
Fits perfectly in my small hands without being too big. The laser pointer could be a bit stronger for conference screens, but I love the blackout function. It was tough to get the USB out of the holder, but at least it's secure.
It's a handy size and super easy to use.
Feels a bit cheap compared to more expensive models, but it works well. Happy with this purchase and it's great value for money.
I like the auto-save feature that turns the clicker off to save battery.
Great for PowerPoint presentations. I use it in my class and it works flawlessly. The only downside is the laser doesn't work on the TV screen we use, but I haven't tried it on a smart board.
Simple to use and works well with PowerPoint presentations.
Love this clicker! It's much better than my previous one, with a superb size and really easy to use. Works extremely well.
If you do lots of presentations, this tool is a lifesaver. It helps you point things out and switch slides easily. Just remember to turn it off to save the batteries.
This is a fantastic tool for presentations, allowing you to flip through PowerPoint slides from anywhere in the room.
Used it for the first time today and it made my presentation so much easier. Really pleased with it.
Bought this for my spouse who uses it at school and she's super happy with it.
It has a good shape and is easy to handle, but the quality isn't the best and it's a bit fiddly for me.
Nice and straightforward, just plug and play with simple instructions. Took a moment to sort out the drivers, but then it was ready to go. Used it for a PowerPoint presentation without any issues.
Decent clicker, easy to set up and use. Would definitely buy again.
No issues at all, just plug and play. Good product.
Comfortable to hold, simple to use, and has a bright red laser for highlighting on a projector screen.
Easy to use and does the job well.
Connects quickly and works very well indeed.
The buttons are conveniently placed, it has good ergonomics, and works well even from a distance.
Great little clicker for university lectures. Does exactly what I need it to do.
Easy to set up and a neat little device. Works perfectly with my Acer laptop.
Does exactly what it's supposed to do. I use it in university lecture rooms and it works flawlessly.
Perfect for my presentations, but the laser light is a letdown as it doesn't show on a monitor screen. Still a good buy for the price. Haven't tried it at long distances, but I don't see the need.
A simple gadget that works exactly as expected. It's not overly complicated, which suits most casual users.
Easy to use with a couple of other useful functions besides being a clicker and pointer. Great value for money too.
Great for presentations and also doubles as a fun cat laser pointer!
Perfect, does exactly what it's supposed to.
Handy for presentations, especially since I hate standing behind a lectern. It allowed me to move around and engage with the students more effectively.
Feels good in hand, easy to hold, and does everything you need - moving slides, laser pointing, and even blacking out the screen when needed!
Very impressed. It's smaller than it looks, which is a plus, and really easy to use.
Purchased this for my wife's PowerPoint presentation. It fits nicely in hand and worked without any issues during her presentation.
Finally used it, but the instructions have tiny print. You need a magnifying glass to read them. However, it's a value-for-money purchase for an entry-level kit.
The laser pointer, screen blackout, and PowerPoint advancement features are great. The only downside is that the buttons are close together, so I have to look first to make sure I'm pressing the right one. Might get easier with more use.
Initially thought it was just another thing to carry, but it has significantly improved my training sessions, allowing smoother transitions without constantly focusing on my laptop.
Does its job effectively. Ergonomically designed and comfortable to hold. The USB is a bit tight to remove, but that should ease with use. Compared to my previous brand, it's a little harder to remove the USB.
Super easy to use, just plug in the receiver and you're good to go. Requires 2 AAA batteries, which I had ready. Feels nice in hand and has an on & off switch for easy packing. Great value for the price.
Very easy to use, just plug and play.
Used it in college, worked excellently.
Great overall, but the battery cover tends to fall off often.
Wanted a less fiddly, bigger button upgrade from my previous one. Very pleased with this for the price.
It's worth having one.
Just what I needed for teaching in primary school. Allows me to move around the classroom instead of just standing by the board or laptop. Fantastic device, and the batteries have lasted over 3 weeks.
Used it for a presentation without any issues.
I use this all the time for presentations. It's easy to use and very handy.
Great product. Been using it for over 2 months without any issues. Easy to connect to any computer.
Bought this clicker for daily use at work. It's versatile and does exactly what I need.
Worked great!
It did exactly what I wanted and needed for giving a talk. A great aid.
Thank you,well received
Arrived quickly and easy to use
Good, easier to operate the slides
Very excellent .. Thanks.
The product is not working the receiver is not working