SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of aureli.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of aureli.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm genuinely thrilled with these earbuds! The sound quality is exceptional, requiring only 30-40% volume for a full experience. The fit is impeccable, solving my long-standing issue with earbuds falling out. They were a perfect fit straight out of the box and after three days of use, I'm just now charging them (USB cord included). The battery indicator with numeric display is a plus, and I love the green LED light on the case. The earbuds announce when they're in my ear, and they're so comfortable I hardly notice them. They sync automatically, allowing easy music control with a soft touch. The price is unbeatable. I'm so satisfied that I plan to gift my previous purchases and buy another pair of these for myself. A super happy customer here, and this is a genuine, unpaid review!
The advancements in wireless and micro technology, especially in audio, continue to amaze me. When these popped up in an email from Amazon, I was intrigued despite usually ignoring such notices. I have a JBL Everest over-ear headset which I love, but I needed something more convenient for outdoor phone calls. These earbuds, at $35 with good reviews, seemed perfect. The wireless charging feature for both the earbuds and the case was a major draw, especially since I already use wireless chargers for my Samsung phone. After testing them with various music and using them for phone calls, I'm thoroughly impressed. They stay in my ears, are comfortable, and the sound quality is excellent. Even with a 33' range rating, they performed flawlessly at greater distances and through walls. I'm so pleased that I've already ordered a backup pair after a week.
As an older consumer with minor hearing issues and a budget-conscious mindset, I've struggled to find suitable Bluetooth headphones. Previous ones often didn't fit well and were lost easily, and the sound quality was lacking. However, these TAGRY Headphones have changed my experience entirely. The sound is incredibly clear and pleasant, and I can move around my large apartment while maintaining a great connection and sound from my phone. I no longer need to keep my phone with me everywhere in the apartment. The price-quality ratio is unbelievable, and they outperform my son's expensive iPhone headphones. I highly recommend these headphones and am now a very happy customer.
These headphones are a real surprise for their low price, offering top quality that rivals Apple headphones. I initially expected something average, but they've proven to be much more, providing great value for money.
After losing several pairs of AirPods and dealing with functionality issues, I decided to look for an affordable alternative. These caught my eye due to their price and positive reviews. Although the charging case felt a bit slippery and lightweight, almost cheap, they connected easily to my iPhone and delivered great sound. The fit in my ears was comfortable, and despite preferring the regular AirPods style over the pro, I was impressed by these earbuds' quality at such a price. They're an excellent alternative or backup, and I'm considering getting another pair for my son.
I've been using these earbuds for a while. I must say, they've consistently proven to be great. The quality and the service provided make them a reliable choice.
These earbuds are of high quality, comfortable, and easily connect to all devices.
Great sound and effortless pairing with my iPod Nano. Easy and enjoyable to use.
Perfect for both home and work, these earbuds do everything I need and more. The sound is great, the charging case is simple, and they respond well to touch.
These are my go-to earbuds with unbeatable battery life. The sound is loud, perfect for workouts. An excellent buy.
The quality, especially for the price, pleasantly surprised me. Easy pairing, long battery life, and quick charging are key features. The touch controls are handy, though sometimes overly sensitive. Overall, very satisfied.
They meet my needs for computer audio with a slight lag in video syncing. Extracting the earpieces from the case is tricky, but overall, I enjoy using them.
Very satisfied with their performance. The sound isn't outstanding, but it's quite good.
I've been impressed with their sound quality and affordability. I've gifted them several times, and recipients have always been pleased.
They charge quickly, last long, and deliver clear, crisp sound. I'm very satisfied with this purchase and recommend them as an affordable alternative to expensive airpods.
These earbuds are great for pairing with iPhones or Galaxies. I'd recommend them to anyone.
I'm so pleased with these earbuds that I've bought several more. They work well and have an impressive battery life.
The earbuds offer clear sound and hassle-free connectivity. Call quality is good without the tunnel effect, making them a worthwhile purchase for the price.
I'm thrilled with these earphones for their amazing sound quality and ease of connection. A great find for anyone hesitant about expensive models.
The earbuds are incredibly comfortable with superior sound quality, exceeding my expectations. I highly recommend these.
The packaging and instructions are user-friendly. The product is affordable and stays securely in my ears.
Bought these as a Christmas gift for my son and they've been a hit. He's even asked for a second pair for work.
I tried these as a replacement for a larger expensive brand. They fit well but can be irritating over time. The controls are confusing and the charging cable is short. They have good sound quality and range, but I have mixed feelings about them.
For my first pair of earbuds, I'm very pleased. They pair easily, and while the volume control is a bit tricky, they're a five-star product overall.
In my three weeks of use, I'm still adjusting to the sensitive touch controls for calls and music. The sound quality is loud and clear, although I find the controls a bit tricky.
Ideal for listening to podcasts and radio around the house, they fit my needs perfectly. The case's battery life is impressive, lasting six weeks on a single charge with daily use.
They pair easily with my Samsung Galaxy and laptop. The sound quality is great for calls and videos, and I'm planning to connect them to my TV soon.
After losing my AirPod Pros, I opted for these as a more affordable alternative. They've proven to be as good, if not better, with a useful charge percentage indicator.
I've been using these at work during downtime and haven't had to charge them yet after two weeks; they're currently at 62% and function beautifully.
They offer excellent sound quality at a fraction of the cost of Apple EarPods, and in my opinion, they're just as good, if not better.
Initially skeptical, I was pleasantly surprised by their long-lasting charge, adjustable earpieces, and convenient touch controls for volume and call management.
Out of my three sets of earbuds, these are the loudest and most comfortable, with consistently responsive touch commands. I highly recommend them.
Purchased for my son, the case has a magnetic closure and a light-up feature for battery level indication. The earbuds are comfortable with good sound quality.
I was able to use these earbuds within five minutes of unboxing, appreciating their competitive pricing. Their durability remains to be seen.
These earbuds surpassed my expectations, especially with their bass quality. The case charges the pods even when it's not plugged in.
They arrived fully charged and connected seamlessly to my phone, Switch, and PC. The sound quality is great, and I love the battery life display and wireless charging compatibility.
As a Samsung Galaxy S22 user, these earphones outperform many others, including Samsung's. They pair effortlessly, are comfortable for extended wear, and have excellent battery life. The call quality is clear, and they're a great value for their price.
I chose these headphones after seeing my husband use them since February without issues, despite several drops. As an ASMR enthusiast, I appreciate their external noise blocking and the way they fit for an enhanced sound experience.
Initially bought for my daughter, I ended up using and loving these earphones. They're easy to use, fit comfortably and offer effective noise canceling. I've already bought more for my son and will be getting another pair for my daughter.
The earbuds arrived fully charged and were easy to connect to Bluetooth. They feature a strong bass, which is rare in many models. The only improvement I'd suggest is a more distinct on-off and volume control. Overall, a great product.
The earbuds are extremely comfortable and deliver outstanding sound quality, enhancing the listening experience beyond that of more expensive buds. They offer effective noise cancellation and when connected to a TV, create a theater-like sound experience.
I bought these for my husband and he loves them. They arrived quickly and fully charged. I also got myself a pair and we're both very satisfied.
This product has been excellent for my son, offering great sound quality and a clear display of battery percentage for both the earbuds and the charging case. It's an ideal choice for children and teenagers, although care is needed to avoid losing them. I've repeatedly purchased these for my kids and they're a favorite brand in our family.
These earphones fit snugly, a significant improvement over iPhone earbuds that tend to fall out. The changeable ear cushions are a plus, and they boast long battery life. The case also maintains a charge, offering continuous charging for the earbuds. The sound quality is excellent, providing a noise-free listening experience.
Though I'm not an expert in earbuds sound quality, these have been told to sound quite good.
I chose these earphones for their same-day delivery option after breaking my previous pair. They impress with great sound quality and a compact size that fits easily in my pocket at work.
Comparable in quality to more expensive earbuds, they deliver quality sound on par with Apple products. They charge quickly and have a lasting battery life.
These earphones offer good value for their price. They fit comfortably and securely during workouts, and have shown durability over time.
The standout features of these earphones are their secure fit and excellent sound quality. They stay in place, unlike other earbuds I've used, and offer superb audio performance.
This model is a cost-effective alternative to more expensive brands. It pairs easily, boasts impressive battery life, delivers quality sound, and maintains reliable cellphone connectivity for both listening and calls.
After a year of use, I'm still fond of these earphones. They have sensitive touch controls, leading to occasional accidental volume blasts. The battery life remains strong, needing only weekly charging.
As a maintenance worker at an athletic club, these earphones endure rigorous daily use. They excel in sound quality, durability, fit, battery life, and resilience against drops and water exposure.
Despite initial doubts due to their affordability, these earphones have proven impressive. They're a lightweight and perfect fit for my ears, offering quality sound without falling out, a great alternative to my usual Apple earbuds for work use.
I appreciate how these earbuds fit securely, even when I'm jogging or moving around a lot. The sound quality is impressive, especially the deep bass.
Excellent value! The earbuds pair effortlessly with my phone and the sound quality is on par with much more expensive brands.
These are my go-to earbuds for daily use. They're durable, the sound quality is consistent, and the battery indicator is very handy.
The charging case is compact and charges the earbuds quickly. The earbuds themselves have a sleek design and provide a balanced sound.
I'm really happy with the noise cancellation feature. It blocks out background noise effectively, making it great for use in noisy environments.
For such an affordable price, these earbuds offer great sound quality and a reliable Bluetooth connection. The battery life is a big plus.
Lightweight and comfortable, I can wear these for hours without any discomfort. The touch controls are a nice touch, making it easy to manage music and calls.
These earbuds are a steal! They fit snugly in my ears, don't fall out during workouts, and the sound is crisp and clear.
I'm impressed with the battery life. They last all day on a single charge and the sound clarity is excellent for both music and calls.
Fantastic earbuds for the price. They connect quickly to my devices and the sound quality is surprisingly good.